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Telephone Banking

24 Hour Telephone Banking
Access your account 24 hours a day, 7 days a week by phone.
 
With Telephone Banking, account information is at your fingertips. Telephone Banking functions include:

INQUIRIES
 
Deposit Services

  • Current and available balances
  • Deposit transaction information
  • Current and previous year-to-date interest credited
Mortgage & Consumer Loans
  • Account principal
  • Rate
  • Payment
  • Transaction activity
  • Current and Previous year-to-date interest

CHECKING & HISTORY DETAIL
  • Last five transactions posted to your account
  • Confirmation of check clearings by check number
  • Fax back of an interim statement detailing the last 30 days of history for both checking and statement savings
  • Fax fee: $3.00 - Personal Accounts
  • Home Equity Line of Credit History
TRANSFERS
  • Transfer from any checking/statement savings/money market to another checking/statement savings/money market account (Some account restrictions apply to Money Market accounts. See your account disclosure for details)

(888) 533-6698

Getting Started With Telephone Banking

  1. Telephone Banking is as easy as dialing your phone:
     
     
  2. Enter the (888) 533-6698 on your touch-tone phone.
     
     
  3. The Automated system will step you through the simple process of obtaining account information.
     
     
  4. Following the  instructions, you will need to enter your: Account Number: For checking, savings, money markets, use the last nine digits of the account number on your customer statement or passbook, (do not enter dashes or leading zeros). For mortgage and consumer loan accounts you will need to add a five (5) to the account number shown on your passbook or statement. 
  5. Password: Your initial password will be the last four digits of the primary account owner's social security number. You will be prompted to change this initial password after during your first log-in ensuring the confidentiality of your account information.*
     
     
  6. Select Your Option: From here select any of the Telephone Banking account options including account inquiries, fund transfer, and fax back services. For fax back service have your fax number handy.
    *Please see one of our savings counselors if you wish to change you pre-defined password.

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